Cancellation & Refund Policy

Cancellation Policy

Cancellations – Non Holiday Reservations

A refund of your deposit, minus a $30 service charge, if you cancel FIFTEEN (15) or more days prior to your arrival date for cottages and tree houses.

If you cancel FOURTEEN (14) days or fewer of your arrival date, your full deposit is forfeited.

Cancellations – Holiday Reservations

A refund of your deposit minus a $30 service charge if you cancel THIRTY (30) or more days before your arrival date. We do not refund holiday deposits on cancellations made TWENTY-NINE (29) days or less of your arrival date. Please make sure you schedule your holiday reservations carefully.

Cancellations – NO SHOWS:

Guests who fail to contact us to cancel their reservation (within the required time listed above) will be considered a ‘NO SHOW’. ‘NO SHOWS’ are subject to a fee of one night’s stay, and their full deposit is forfeited. Camping is an outdoor experience, and we can’t offer refunds due to weather.